Privacy policy

Privacy Policy — Foto Digital World Last updated: 26 July 2026

Foto Digital World ("we", "us", "our") operates the online store at www.fotodigitalworld.co.za. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

We collect the following personal information when you place an order or interact with our store:

  • Identity & contact details: Name, email address, and phone number.
  • Delivery information: Shipping address used to fulfil your order via our supplier and courier partners.
  • Payment details: Processed securely via Shopify Payments — we do not store card details on our servers.
  • Browsing & device data: Automatically collected via cookies and analytics tools (see Cookies section below).

2. How We Use Your Information

Your personal information is used to:

  • Process, fulfil, and deliver your orders.
  • Communicate with you regarding your purchase, shipping updates, and support queries.
  • Improve our website, product listings, and overall service.
  • Send marketing communications where you have explicitly opted in.

3. Sharing Your Information

We share your information only with trusted service providers required to fulfil your order, including:

  • The Courier Guy — for domestic delivery.
  • Shopify — our e-commerce platform provider.
  • Our supplier warehouse — for order fulfilment and dispatch.

We do not sell, rent, or trade your personal information to any third parties.

4. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your personal information, subject to legal retention requirements.

To exercise any of these rights, contact us at support@fotodigitalworld.co.za.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though some site functionality may be affected.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All transactions are processed over encrypted (SSL/HTTPS) connections.

7. Contact Us

📞 Phone: 012 548 5652✉ Email: support@fotodigitalworld.co.za 🛒 Online store only — www.fotodigitalworld.co.za