Shipping policy

Here is your updated Shipping Policy, fully cleaned up so that all references use your preferred "Available to Order" phrasing.

Shipping Policy

Thank you for shopping with us. To ensure a smooth delivery experience via our courier partners, please review our shipping guidelines, delivery timelines, and operational terms below.

1. Delivery Rates & Schedule

• Free Delivery: Courier delivery is free of charge for your area, unless explicitly stated otherwise at checkout for specific heavy items or remote regional zones.

• Delivery Schedule: Deliveries are conducted from Monday to Friday during standard business office hours. Please note that our couriers do not deliver on weekends or public holidays.

• Dispatch Timeline: Once your stock is physically received and verified at our facility, we aim to securely pack and dispatch your order within 24 hours.

2. Courier Partner

To ensure safe and reliable transit, all orders are dispatched and tracked using The Courier Guy.

3. Estimated Delivery Timelines

Because we operate as an online shop, items may be shipped directly from our main premises or sourced from external supplier warehouses upon payment confirmation. Your delivery timeline depends entirely on the stock status of your items:

Stock Status	Estimated Delivery Time
In Stock	Within 2 to 3 working days
Available to Order (Supplier has stock)	Within 5 to 10 working days
Available to Order (Supplier out of stock)	Within 12 to 30 working days

4. Supplier Delays & Stock Tracking

If you purchase an item designated as Available to Order (Supplier out of stock), the following applies:

• We will immediately request an Estimated Time of Arrival (ETA) from our official local supplier.

• Our team will keep you updated regarding the expected arrival date.

• Please note that global manufacturing conditions and local shipping logistics can occasionally introduce unexpected delays beyond our control.