Terms of service
Welcome to Foto Digital World. By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before completing your purchase.
Foto Digital World is an online-only retailer based in Pretoria, Gauteng, South Africa. We do not operate a physical walk-in store or collection point. All orders are placed and managed exclusively through our website at www.fotodigitalworld.co.za.
1. Ordering & Payment
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel any order where pricing errors, stock discrepancies, or fraudulent activity are detected. In the event of a material pricing error, we will notify you before processing and offer you the option to proceed at the correct price or cancel for a full refund.
2. Delivery & Fulfilment
We partner with The Courier Guy to fulfil all deliveries nationwide across South Africa.
- Delivery charges: All domestic orders are delivered free of charge.
- Delivery schedule: Monday to Friday during standard business hours. No deliveries on weekends or public holidays.
- Dispatch timeline: Once stock is received from our supplier, we aim to dispatch your order within 24 hours.
- In stock at supplier: 5–10 working days
- Out of stock at supplier: 10–20 working days
If a supplier is out of stock, we will request an ETA and keep you updated. Manufacturing and logistics delays may occasionally occur beyond our control.
3. Pricing & Errors
All prices are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable. While we make every effort to ensure pricing accuracy, we reserve the right to correct errors. We are not obligated to fulfil orders placed at an incorrect price due to a system or human error.
4. Warranty
All products sold by Foto Digital World are covered by the manufacturer's warranty. Warranty claims must be directed to the authorised South African distributor or manufacturer. We will assist in facilitating warranty claims where possible.
5. Intellectual Property
All content on www.fotodigitalworld.co.za, including images, text, logos, and product descriptions, is the property of Foto Digital World or its content suppliers and is protected by applicable intellectual property laws. Unauthorised reproduction or use is prohibited.
6. Limitation of Liability
To the fullest extent permitted by law, Foto Digital World shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased through it.
7. Consumer Protection Act (CPA)
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Nothing in these terms limits your statutory rights under the Consumer Protection Act 68 of 2008 or the Protection of Personal Information Act 4 of 2013 (POPIA).
8. Governing Law & Disputes
Any disputes arising from these terms or your use of our website shall be subject to the jurisdiction of the South African courts. We encourage customers to contact us directly to resolve any issues before pursuing formal dispute resolution.
9. Contact
📞 082 707 1144 | ✉ support@fotodigitalworld.co.za | 🛒 Online store only — www.fotodigitalworld.co.za